Politique d’expédition

Shipping Policy

Last updated: September 20, 2026

At DRIPHOPE, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and track orders placed through our online store.

Please review the information below before placing your order.

1. Shipping Destinations

We currently ship orders to addresses within the United States, including eligible residential and commercial addresses.

At this time, we do not guarantee delivery to:

P.O. Boxes
APO/FPO addresses
U.S. territories
Other restricted or inaccessible locations

Available shipping options and destinations will be confirmed at checkout based on the shipping address provided.

2. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are generally processed Monday through Friday, excluding holidays.

During periods of high order volume, promotions, holidays, or circumstances beyond our control, processing times may be longer. If a significant delay occurs, we will make reasonable efforts to keep you informed.

Please note that order processing time is separate from shipping transit time.

3. Shipping & Delivery Times

We currently offer the following shipping option:

Standard Shipping: 5–12 business days after your order has been processed and shipped.

Based on our standard processing and shipping estimates, the typical total delivery timeframe is approximately 6–15 business days from the date your order is placed.

Delivery estimates are provided as general guidelines and are not guaranteed. Actual delivery times may vary depending on factors such as:

Shipping destination
Carrier delays
Weather conditions
Holidays
Operational disruptions
Other circumstances outside our control

We appreciate your patience if your order experiences an unexpected delay.

4. Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.

From time to time, DRIPHOPE may offer free shipping promotions or other shipping offers. If a promotional shipping offer applies to your order, the applicable terms will be displayed during checkout or as part of the promotion.

The shipping cost displayed at checkout is the applicable shipping charge for your order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow approximately 24–72 hours for tracking information to become active after the tracking number has been issued.

You can use the tracking information provided in your shipping confirmation email to monitor your order's progress.

If your tracking information has not updated for an extended period, please contact us at contact@driphope.com.

6. Delayed, Lost, or Missing Packages

If your order is delayed, please first check the tracking information provided by the shipping carrier.

If the tracking information has not been updated for an extended period or your package appears to be lost in transit, please contact us at:

Email: contact@driphope.com

Please include your order number so that we can review the shipment status and, when appropriate, work with the shipping carrier to investigate the issue.

If the carrier's tracking information shows that a package was successfully delivered but you cannot locate it, we recommend checking around your delivery location and contacting the carrier directly. You may also contact us so we can assist with reviewing the available shipment information.

Please note that once an order has been handed over to the shipping carrier, delivery times may be affected by circumstances outside our control.

7. Incorrect or Incomplete Shipping Address

Please carefully review your shipping information before completing your purchase.

If you notice that your shipping address is incorrect or incomplete, contact us at contact@driphope.com as soon as possible.

We will make reasonable efforts to update the shipping address before your order is shipped. However, we cannot guarantee that an address change will be possible once an order has entered processing or has been shipped.

DRIPHOPE is not responsible for orders that are delivered to an incorrect or incomplete address provided by the customer.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

8. Multiple Shipments

Your order may occasionally arrive in multiple packages and at different times.

This may occur when products are fulfilled from different fulfillment centers or suppliers.

If your order is shipped separately, you may receive separate shipping confirmation emails and tracking numbers for each shipment when tracking information is available.

Receiving one package before another does not necessarily mean that an item is missing from your order.

9. Damaged Packages

If your package arrives visibly damaged, please contact us at contact@driphope.com within 7 days of delivery.

To help us review the issue, please provide:

Your order number
Photos of the damaged package
Photos of the damaged product
Any other relevant information regarding the condition of the shipment

We will review the situation and determine the appropriate resolution in accordance with our Refund & Return Policy.

10. Shipping Delays & Circumstances Beyond Our Control

While we work to provide reliable delivery, certain delays may occur due to circumstances outside our control.

These may include, but are not limited to:

Severe weather
Carrier disruptions
Public holidays
Transportation delays
Address-related issues
Unexpected operational disruptions

Such circumstances may affect the estimated delivery timeframe.

We appreciate your understanding and patience when delays occur.

11. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

Any changes will become effective when the updated policy is posted on our website. We recommend reviewing this page periodically for the most current shipping information.